Shipping Policy
New Zealand
  • Complimentary shipping nationwide for all orders with Poste Haste.
  • All shipments 2-4 days transit.
Australia
  • Complimentary shipping for all orders including Golf Bags.
  • Standard shipping with NZ Post International on all other orders  | $18AUD.
  • All shipments 2-6 days transit.
Rest of World

Weight based shipping (USD)

  • Standard Shipping Worldwide (Orders under $120.00): $30
  • Standard Shipping (Orders including Golf Bag): $60 - $70
  • DHL (Orders including Golf Bag): $100 - $120

(all Delivered Duties Paid)

Returns Policy

Hiroki wants to ensure our customers' full satisfaction. If you are not completely happy with your product, you may return your item(s) for store credit.

To return an item, you must meet the following terms:


  • Returns are only available within 30 days of delivery.
  • The returned item(s) must be unused and in retail quality.
  • Hiroki reserves the right to accept or deny any returns requests based on the state of the product when it is received from the customer.
  • The customer is responsible for all costs associated with returning the product.
  • Once item(s) are received and inspected, store credit will be issued for returned items.


To initiate a return, email contact@hirokigolf.com with your reason for return and your purchase receipt. Customers will not be refunded for initial purchase shipping costs.